Reverb answers enquiries from realestate.com.au and Domain in each agent's voice, answers property questions, and books the inspection.
Hi, I saw this listing online and I'm interested in finding out more. Could you send me some details?
Hi there, Thanks for your enquiry about 12 Banksia Street. Happy to help. It's a fully renovated 3-bedroom Queenslander on a 405sqm block, with an advertised price of $1,450,000. The next open inspection is this Saturday at 10:00am, and I can also arrange a private viewing if that suits better. Is there anything specific you'd like to know: the listing, inspection times, or the property itself? Best, Alex
After-hours portal mail sits in a queue. By morning the buyer has often moved on.
The buyer who enquired after the open home has often already booked another inspection.
An automatic thank-you does not answer the question or confirm an inspection.
NSW underquoting amendments passed June 2026. Penalty: $110,000 or three times commission.
The listing agent takes over when a person should be in the conversation.
The enquiry arrives from realestate.com.au, Domain, or email. Reverb scores it on intent, budget, and timeline.
Agents open a list already ordered by who is ready to inspect.
A reply is sent from the agent’s @reverbprop.com alias in under two minutes, in their voice, answering what was asked. Price speculation is rewritten to the advertised figure.
Connected enquiries are answered after hours, on weekends, and during open-home rushes.
What will it go for?
When the lead is ready, Reverb offers times, confirms one, and emails a calendar invite. The agent accepts it.
The inspection is booked in the same thread. No scheduling link. No phone tag.
Before the appointment, the agent receives a brief: who the buyer is, budget, timeline, and the thread so far.
The agent enters the inspection already briefed on the conversation.
Every reply below was written by the same agent that would answer your enquiries. Open any thread and read the whole exchange.
Conversations
12 Banksia Street, Paddington QLD
Enquiry: 12 Banksia Street, Paddington QLD
Priya Nair · Answered at 9:14pm on a Tuesday.
Hi, I just saw 12 Banksia Street, Paddington QLD on realestate.com.au. We're first-home buyers, pre-approved, and we'd love to inspect this Saturday if it's still available. Is the next open still on, or can we do a private time?
Hi Priya, I can do a private inspection of 12 Banksia Street this Saturday at 10am or 12pm, which do you prefer? I can meet you at the property. The house is listed at $1,450,000, it has 3 bed and 2 bath and is a renovated Queenslander on a 405sqm block. Once you pick a time I'll lock it in and confirm.
Saturday 10am works for us. Can you send the details? Also is there off-street parking?
Hi Priya, Saturday at 10am is confirmed for a private inspection. I’ll meet you at the front of 12 Banksia Street, Paddington. The listing I have doesn’t state whether there’s off-street parking, so I’ll confirm on arrival and show you the best place to park. Looking forward to it.
A 20-minute demonstration using five sample buyers, in your agents' voice.
